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Privacy Policy 

PRIVACY POLICY

Effective Date: November 2023 

 

Thank you for visiting High Tide Seaweed! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase, a well as our use of cookies. 

 

By using our website or making a purchase, you agree to the terms of this Privacy Policy.

 

www.hightideseaweed.co.uk hereinafter referred to as "the website" is owned and run by High Tide Seaweed Ltd, trading as 'High Tide Seaweed'. When we refer to "we", "us", or "our" we are referring to High Tide Seaweed Ltd. High Tide Seaweed is a Limited company registered in England and Wales. Our company number is 14180177 and our registered address for letter correspondence is: Premier House 123 Duckmoor Road, Ashton, Bristol, England, BS3 2BJ.


 

1. Information We Collect

Personal Information: When you make a purchase of products or services offered on the website, we may collect personal information such as your name, email address, shipping address, contact number and payment information.

 

Please note, you are not obligated to furnish such information. Nevertheless, if you opt to withhold the requested information, it could impact our ability to provide certain services to you.

 

Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, and pages visited for reasons such as website efficiency and fraud detection. Please note that you cannot be identified from this information.

 

2. Your email address

We collect your email address so we can associate this email address back to your previous browsing history, orders, email alerts and to associate this email address with other contact information you may have provided us. 

 

We will use your email address for marketing purposes only when permitted by law and never without your consent. You have the option to opt out of future communications at any time. It's important to note that if you choose to opt out, you may still receive some information or communication from us that is already in the communication pipeline, typically for up to 48 hours after updating your account.

 

In case you initiate an order on our website but don't complete it or place the order, we will send you an email to inquire if you need assistance in completing the process. You can  unsubscribe at any time using the link provided at the end of the email.

 

To stop receiving all marketing emails from us, you can contact us via the information provided at the bottom of this page or you may choose to opt out of emails at any time by clicking the unsubscribe in the emails.


 

3. How We Use Your Information

We use the collected information to:

  • Process your orders and send you updates on your purchase including order and billing information.

  • Improve our website and services based on your preferences and feedback.

  • Send you promotional materials, newsletters and information we think you might find useful about our products or services, if you subscribe and therefore consent to them.

 

You can stop contact from us to you by emailing us on hightideseaweed@gmail.com. Please refer back to our terms and conditions for more information. 

 

4. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent. However, we may share your information with trusted third parties in accordance with this policy or as required by law or to assist us in operating our website or servicing you, for example, email delivery, customer or technological support, order fulfilment (e.g. delivery services to uphold tracking information)  

 

We may share reviews, feedback or comments that are made publicly available by you. 

 

Should we need to comply with legal processes, such as situations involving damage, harm or threats to a person, our employees, or violations of this Privacy Policy and our Terms and Conditions, we may share your information with law enforcement, government agencies or courts. 

 

In any other circumstance, we will never share your information without your consent. 


 

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. You can control the use of cookies at the individual browser level. See section 10 below for more information. 


 

6. Your Choices

You can opt-out of receiving promotional emails from us by following the instructions provided in those emails. 


 

7. Security

We take appropriate measures to protect your information from unauthorised access or disclosure by regularly reviewing our security and privacy policies, committing to enhancing our security procedures with advancements in technology and as we grow as a business. 

 

Although we cannot guarantee absolute prevention of loss, alteration, unauthorised access, or improper use of information, we employ all reasonable efforts to minimise such risks. 

 

You accept and acknowledge that submission of information over the internet is not 100% secure and therefore you take full responsibility and ownership of the risk. 


 

8. External Links

External links are clickable text or images links to other websites. We look to include only quality, safe and relevant external links. You click on an external link at your own risk and we cannot be held liable for any privacy practices of those links, or damages or implications caused by visiting any external links mentioned.


 

9. Attending Events

If you have attended an event, we hold your information for as long as deemed necessary by each tutor and insurance company (generally 7 years).

 

Where photographs of staff, volunteers and/or attendees are used to publicise or promote the organisation, permission will be sought from individuals and the photograph used for a specified length of time.

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10. Cookies on our Website

Our website, www.hightideseaweed.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

 

10.1. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

 

10.2. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

 

10.3. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data is stored using web beacons.

 

10.4.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

 

10.4.2 Statistics cookies

We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

 

10.4.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

 

10.5. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

 

10.6. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

 

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

 

11. Your Rights

You have the following rights with respect to your personal data in regards to cookies and other data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.

  • Right of access: You have the right to access your personal data that is known to us.

  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.

  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.

  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.

  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

  • To exercise these rights, please contact us on hightideseaweed@gmail.com. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

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12. Changes to this Privacy Policy

We may update our Privacy Policy to reflect changes in our practices and the law. We encourage you to review this page periodically for any updates.
 

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

 

High Tide Seaweed

Premier House 123 Duckmoor Road

Ashton

Bristol

England

BS3 2BJ

 

Website: www.hightideseaweed.co.uk

Email: hightideseaweed@gmail.com

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